Saying thank you for a job well done is a good thing to do, especially in times when things are not as easy as they used to be.
Recently I introduced a buyer to the Crescent Ponds development in Blaine, Minnesota. Murphy McKee, Centex’s representative, was great to talk with from Day 1. At first we found the prices just a little too high, but when a sales event hit, my buyers were comfortable enough to step up to the plate. My buyers are buying their first home, so going “all in” on new construction as your first home purchasing experience can be a little overwhelming… it is even for my buyers who have owned houses before! Murphy was extremely knowledgeable and reassuring, but just as important was how great he was interacting with both my clients and myself. It is so much easier to work through all of the decisions that need to be made when you’re at ease with the person helping you do so.
Really the entire team at Centex was great… the sales reps at other developments we met when we were looking at floor plans, the staff at the design studio, the construction manager, and the mortgage rep at CTX Mortgage. The experience with the mortgage rep started off a little uncomfortable but once I alerted Murphy to the situation, he and the rep discussed the issues and from that point on the LO was excellent. I would have no hesitation to work with him again as well if the situation presented itself.
What really went above and beyond my expectations is when Centex did a price reduction on the model my client was building… right before my clients completed their final selections. I fully expected Centex to say: “sorry, you’re already under contract” but instead Murphy was able to tell my clients the good news: they would be paying the lower price! They immediately went and spent most of that money on additional upgrades to the house, which was great because now the house they are building does not have anything in it that they felt they had to “settle for” because of budget constraints.
While it is highly unlikely I’ll have another client for that development, I certainly will keep this experience in mind for my future buyers and think positively on the Centex experience for some time to come. My clients are looking forward to moving in to their new home in March!
Centex also offers new homes in Ramsey, Champlin, Brooklyn Park, Hugo, Woodbury, Rosemount, Apple Valley, Farmington, Shakopee, Prior Lake, Chaska, and Carver, MN.
